Costs are ESTIMATES and are calculated by the shopping cart for individual items. With frequent changes to fuel surcharges and rates, we cannot guarantee that the estimated shipping cost will be the actual charge. If actual charges are more than 10% above the estimate, we will contact you for your authorization for the additional costs. If less than 10% we will make the adjustment at time of shipping. When we can combine more than one item in a box we will adjust shipping costs downward to reflect that savings.
Estiimated shipping charges are for the continental US only.¬† We will be happy to ship to Alaska, Hawaii, Canada, and other international destinations and will contact you for your approval of additional shipping costs.
We ship most of our products via UPS ground.¬† Some smaller, lighter items such as posters and prints, furniture, mailboxes, etc. we ship via USPS priority mail.¬† We reserve the right to choose the shipping method that we feel is most appropriate for the items being shipped.
We are located on the West coast.¬† Shipping time via UPS Ground to other West Coast destinations is 3 days; Mountain time, 3-4 days; Central time, 4-5 days; Eastern time, 7 days.
CUSTOMS AND INTERNATIONAL SHIPPING
Fairy Houses and other Fairy Woodland products are made of natural materials which can cause problems in customs.¬† For international shipments, your customs may require that your Fairy House be treated or irradiated to make sure there are no alien creatures hiding in the wood.¬† We have not found any way to avoid this problem, so please be aware that whatever you order may be subject to some kind of treatment for which you may be charged.
All sales are final. If your order arrives and is damaged in any way or you unhappy with it for any reason, please contact us and we will do everything we can to resolve the problem.